A hacker calls pretending to be tech support. Out of 100 data breaches, how many happen because a person was tricked or careless?

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62% of data breaches involve a person who was tricked, careless, or reusing a password. The rest come down to software flaws. Hackers also know where you're most distracted: the same phishing bait draws 40% more clicks on a phone than over email.

62% of data breaches involve a person, not just software. Someone gets tricked, gets careless, or reuses a password.

Source: Verizon Data Breach Investigations Report · checked May 2026